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We took the car to several body shops, Tracy gave us a reasonable price compared to others. He carefully checked the car while doing an estimate to make sure we covered all needed repairs (The insurance adjuster guy missed a big spot on the wheel actually). With help from Shannon, we did not have to deal with insurance and the whole process was a great experience. They also went out of their way to make sure we were happy with rental car. I got my car back super clean in and out and it just looked like new. They even did some touch up on one of the mirrors without additional charge. Highly recommend them!!!
I have never had such a positive experience getting a car repaired. They are such good people and run a very honest business. Worked with me through every step to show not a coin of mine was being wasted. I called the day-of to schedule an estimate, which was awesome. They did a fantastic job on my Volkswagen in a fraction of the time most places might have. I even came away with a warranty and a little jar of paint in case I get a chip. I know where I'm taking my car from here on out. Couldn't be happier with the results.
We were directed to Lindberg by our Allstate agent. I walked in there still in shock and shook up over the accident. I was immediately greeted by Tracy and his wife Shannon. They put my mind at ease by walking through each step of the procedure. They were so patient and understanding, they made sure I understood and answered any questions I had.
Their patience and kindness is a rarity these days, especially in the business world. But the peace and tranquility that came over me, let me know I was in the right place. They were able to set me up in a rental vehicle, which was a true blessing. Also something special about Lindberg is they keep you updated consistently. Tracy contacted me every step of the way. Explaining where we were At in the timeline and how things were going. Willing to answer all my questions, and always with a warm humble attitude.
The way that they handle there business is top notch! Not to much the work they done was amazing. When We seen my vehicle again, it was flawless! No trace that anything ever happened. The work, paint job and detailing was magnificent. Truly supurb quality and craftsmanship. Tracy walked us through all the paperwork and showed us all that had been done. Everything detail matched, no unexplained or extra charges. Also to know there is a lifetime warranty also puts our mind at ease. Another rarity these days.
We can't thank you both and your team enough for your kindness and support through this terrifying process. Your warmth and generosity was a blessing to our family. And I will spread the word about your business every chance I can. Truly, may you business continue to prosper and God continue to bless you all!
Sincerely, The Arnold's
Lindberg Collision was the ONLY thing that went right in our accident. Great people, and GREAT Work! They kept us informed- helped us out beyond just working on our car! Lindberg Collision treats your car like their own. Our car looked so better after the accident, than before the accident. Tracy and Shannon give you what is missing in this world...common courtesy, EXCELLENT customer service,and EXCELLENT work! You will not be disappointed if you use them. Oh- and great people all around!
It doesn't get any better than this shop! The customer service, valet service, high quality repairs are impeccable. After finding this great collision repair shop, I will not go anywhere else.
Just wanted you to know how pleased I am with the superb job you and your staff did on my Impala Chevrolet. It looks great and drives like new.
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